Health Experience & Insights Platform

Transform your population’s health journeys and internal operations with our multi-layer HITRUST-certified platform. Individual layers power specific products that can be combined for maximum enterprise impact.

INSIGHTS

Predictive Analytics and Data Transformation

  • Take unstructured data and transform it: our platform accepts data in all formats to create centralized, organized and actionable, client-specific data warehouses.
  • Confidently make decisions with insights driven by best-in-class predictive accuracy from models trained and tested though historical data within the platform.
  • Access enriched, longitudinal member profiles, created by predictive models powered by AI and Machine learning that measure risk across 100+ predictions.
ACTIVATE

Personalized Engagement at Scale

  • Deliver high-impact digital member activation, with proven omnichannel programs deployed on your behalf or through self-service outreach tools for your teams.
  • Enhance engagement through Conversational AI and NLU-powered personalized outreach, sent at scale and tailored to the individual.
  • Uncover rich experiential insights at the population and member level, with data captured along each digital touchpoint.
CONNECT

Flexibly Configure Portal Experiences and Integrations

  • Bring together data sources from across the healthcare ecosystem to power seamless data sharing and portal experiences with our robust API and integration set.
  • Configure a wide breadth of digital navigation modules to specific business and population needs across portals and self-service tools, designed with your brand guidelines.
  • Support your digital health navigation portals with a full complement of HIPAA X12 transactions (many available real-time) and XML and HL7 data integration.
SECURITY

Powerful Technology Layers, Built on a Foundation of Security

  • HITRUST certified, SOC 2 Type 2 certified, and HIPAA compliant, data security and governance is at the very core of our information technology and operations.
  • Continuous expert monitoring, 3rd party vulnerability scans, and near zero-downtime deployment of regular updates and new features.
  • Advanced security permissions to control various levels of access depending on user roles.

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Streamlined Integrations

Tap into over 100 different connectors to various industry organizations and systems.

  • Broad Integration Types

    System integrations across Claims Administration, Pharmacy, ID Card and Document Services, Healthcare Spending and Transparency, Care and Utilization Management, Telehealth plus many more.

  • Deeper Out-of-the-Box Integrations

    Leverage mPulse’s strategically selected pre-integrated partnerships in many key strategic and operational areas for plans.

  • Extensive Monitoring and Alerts

    Receive notifications on any interface changes, allowing complete transparency across all system connections.

  • Full Suite of Connectivity Options

    Connect your existing partners to mPulse’s portal suite with options ranging from real-time APIs and EDI transactions to custom web services and flat file exchanges.

  • Industry Data Standards

    Flexible architecture supports real-time and near real-time data exchange across X12, HL7, XML and FHIR data standards.

CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.