Products Health Portals

Healthcare's Leading Portals Suite

Trusted by 150+ health plans to deliver easy digital experiences and connecting members, providers, brokers, and employers together in one place.

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Member Portal »

Simplify the member experience

Provider Portal »

Deliver key tools to your provider network

Employer Portal »

Offer more to key employer accounts

Broker Portal »

Enable broker-assisted sales and support

Features for All Portals, Every Time

We Know Your Brand is Important
Each portal is designed for your brand, giving an instantly recognizable online experience to your members and providers.

Interoperability for Streamlined Data Flows & Compliance
mPulse FHIR APIs are compliant with CMS-0057-F, giving you strategic advantage to exchange data between other plans and providers’ EHRs.

Configurability, Because You Need It.
The power of mPulse portals allows for unlimited scalability and a high level of customization with over 50 modules available.

Market Leading Scale

EXPERIENCE
0 +

years serving health plans and TPAs as a trusted partner

Reach
0 +

customers across the healthcare ecosystem

Scale
0 B+

digital consumer transactions annually

Security

HITRUST

Certified

with SOC 2 Type 2, HIPAA, TCPA compliance

See Our Portals in Action

Experience how the mPulse Portals Suite delivers simple, seamless digital experiences for every audience. Schedule a personalized demo today.
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MEMBER PORTAL

A Member Portal to Rule Them All

Combine tools for self-service, health management, and healthcare consumerism in one place: your member portal.

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  • On-Demand, Self-Service

24/7 access to the tools your members need.

  • Portal-driven access to digital self-service tools reduces call volume into your service center.
  • Show up-to-date, easy to digest information to help members understand their benefits.
  • Secure messaging and live chat help you provide high-level customer service when it’s needed most.
  • Answer the Demand for Consumerism

Treat your members like the consumers they are.

  • Provide real-time calls into claims, benefits, and eligibility to deliver the most accurate price estimates.
  • Allow members to search based on key criteria to reduce their frustration in finding care or a new provider.
  • Personalized Care for Your Members

Tailoring resources for better outcomes and experience.

  • Encourage collaboration between members, providers, and their care team, improving outcomes and compliance with care plans.
  • Distribute targeted health education content to support members in making educated decisions.
  • Integrate our partnered NCQA-certified health assessments for out-of-the-box compliance and improved outcomes.

Need to drive portal adoption and increase utilization rates? Tap into our digital outreach solutions.

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Health Plans Love mPulse​
PROVIDER PORTAL

Refresh & Reinvigorate Your Provider Relationships

Offer your providers a centralized location to access everything they need to work
with you.

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  • Self-Service for Everyday Tasks

Empower providers with on-demand, digital tools.

  • Provide one location to verify eligibility and benefit information, check claims and authorizations, and more.
  • Give access to important plan policies and forms and make it easy for your providers to work with you.
  • Streamlined Processes, Gained Efficiencies

Overcome tedious manual workflows and paperwork.

  • Automate the authorization process with real-time response and an advanced rules engine.
  • Lower administrative burden through electronic claims submissions and status check capabilities.
  • Key Provider Insights for Better Care

The data needed for a personalized experience.

  • A comprehensive member profile view shows key metrics needed to drive initiatives around quality, utilization, and outcomes.
  • Our interactive Provider Scorecard drives improvements in care quality, cost, and value-based payment transformation.
  • Improved Health Outcomes

Break through barriers and drive higher quality of care.

  • Encourage care collaboration between your members, providers, and your care managers through shared care plans.
  • Deliver higher completion rates and quality scores by giving your providers the tools to identify and close care gaps.
  • Integrate individual attributes and data to recommend future actions, for higher engagement and reduced medical costs.

Big Challenges, Big Results

provider enrollment in portal
0 %
decrease in service center call volume
%
provider satisfaction rate with online service through the portal
%
Testimonials

Hear from Our Customers

“From the beginning, mPulse has been responsive and adaptive to our needs and open minded to creating solutions that conform to the limitations of our organization…Our providers have expressed that we are one of the best and easiest MCO’s to work with in comparison to our competitors and the ease of use of our portal contributes to that.”

Judy Razo, Executive Director of Corporate Communications & Experience, Community First Health Plan

ON-DEMAND WEBINAR

The Future of Health Portals: Creating Outcome-Driven Experiences

Health portals are evolving from basic claims and benefits management tools into intelligent platforms that can serve as a focal point for enhancing member experience, streamlining collaboration, and impacting outcomes.

Watch this on-demand webinar to hear our experts explore strategies that are transforming portals into high value digital channels and delve into what’s next in the push for seamless, member-centric healthcare experiences.

Access Now »
EMPLOYER PORTAL

Employer Management Made Easy

Allow your employer users to easily manage everything from the big jobs to the small everyday tasks.

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  • Let employer accounts manage each step of the enrollment process, from initial enrollment to annual renewals.
  • Make it easy for employers to track and approve enrollment changes before they make it to your system.
  • Self-serve tools assist employees with everyday needs, such as coverage details, provider search tools, and more.
BROKER PORTAL

Broker Support Activated

Provide brokers with an all-access pass to the tools they need to sell your plan to their customers.

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  • Automated workflows enable broker-assisted enrollment and renewals.
  • Provide access to your online toolset, including plan coverage details, provider search, and cost transparency tools.
  • Give brokers the documents they need, from coverage documents and tax forms to wellness materials and reports.

CONTACT US

Take the First Step

Discover how mPulse Portals streamline digital experiences for members, providers, brokers, and employers—all in one place. Book a personalized demo today.

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