Highly Personalized to Each Member
Plan for the unwinding of continuous enrollment and the reentrance of redetermination
Addressing The Needs of Medicaid Plan Members
Conversational AI Across Languages
Deliver meaningful / sophisticated / best-in-class outreach to non-English speaking members.
Health Literacy Focus
Build health skills and understanding through captivating digital content.
Use conversational outreach to uncover and address the areas where individuals need support.
We Solve Medicaid’s Most Important Challenges
mPulse’s knowledge of Medicaid member diversity and lifestyle preferences enables us to deliver the right touchpoints through the right channel at key moments throughout each member’s unique journey.
Prevention & Screenings
Leading health plan in NV
Encourage unengaged members to close related HEDIS care gaps
43% gap closure improvement across 11 measures compared to control group