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Healthcare Insights and Experience for Dental Plans

Leverage digital technology to improve member experience and empower self-efficacy.

Dental’s Biggest Challenges Meet Our Best Solutions

  • Lack of Education Proactively educate members around the importance of routine dental care through digital channels, while overcoming barriers to attendance.
  • Navigation Challenges Make it easy for members to find an in-network practice and schedule their appointments through user-friendly tools and portals.
  • Costly Non-Compliance Encourage routine preventive dental cleanings to reduce avoidable ED visits and costly treatments.

Empowering Members to Take Health Action

  • Create transparency around available benefits, in-network providers, and out of pocket costs to help members make informed decisions.
  • Drive awareness around oral health and hygiene to reinforce why routine cleanings are essential for protecting health.
  • Deliver appointment reminders, bills, and information to increase attendance and compliance.

Improving Oral Health Outcomes

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improvement in child annual dental visit completions

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of members completed pre-CAHPS dental survey

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of members clicked through to learn more about dental education

SOLUTIONS

Delivering Value for Dental Plans

  • CAHPS & MEMBER EXPERIENCE
  • ACCESS TO CARE
  • PREVENTIVE CARE
CAHPS & MEMBER EXPERIENCE

Better Experiences Start with Better Conversations

  • Deploy off-cycle CAHPS® surveys based on risk level to assess member experience and uncover key themes and trends.
  • Welcome new members and deliver benefits information, resources, and tools to strengthen relationships and improve retention.
ACCESS TO CARE

Dental Care for All

  • Assess which member cohorts are most or least likely to engage and tailor outreach to inspire behavior change.
  • Identify and address barriers, from transportation access to selecting an in-network provider, to drive healthy action.
  • Empower members to make informed decisions by giving them easy-to-use tools that make care navigation simple.
PREVENTIVE CARE

Encouraging & Ensuring Preventive Care

  • Increase dental cleanings by providing configurable CTAs within digital outreach to make scheduling easy.
  • Deliver impactful streaming content through digital outreach or embed content within your app or website to build health literacy.
  • Couple predictive models with experiential insights to gain a 360 view of your population to inform strategy and improve outcomes.

CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.