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Solutions > Acquisition and Retention

Solutions Designed for

Acquire and retain members using impactful digital touchpoints to drive enrollment, create transparency, and inspire loyalty.

Proven Results

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Members requesting more information on Medicare plans

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Click-through rates for Medicare plan information

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Redetermination application link click-through rate

Plan for the unwinding of continuous enrollment and the reentrance of redetermination

Creating Members for Life

Create Awareness

Reach members through their preferred digital channels using tailored multilingual messaging that leverages data insights and natural language understanding (NLU) to create personalized touchpoints.

Educate and Empower

Utilize proven behavioral science techniques and streaming content to enable a deeper understanding of enrollment options and processes.

Increase Acquisition and Loyalty

Create visibility, transparency, and accessibility. Drive awareness and engagement with enrollment and retention programs while leveraging data and member insights to continually refine and optimize performance.

Deepen Knowledge to Inspire Action

Our cinematic content is delivered through each member’s preferred channel and empowers members to act by providing rich educational experiences with customizable calls-to-action.

Acquisition and Retention resources

Learn More About mPulse's Approach to Member Experience

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