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Solutions Pharmacy

Increase Adherence. Scale Resources. Improve Outcomes.

Leverage innovative digital tools and omnichannel engagement to increase medication adherence and business efficiencies.

Pharmacy’s Biggest Challenges Meet Our Best Solutions

  • Inability to Identify Risk Predictive analytics pinpoint patients most at-risk for non-adherence, enabling targeted interventions.
  • Medication Non-AdherenceSend tailored persona-driven digital outreach reminding patients to fill their needed medications with configurable calls-to-action.
  • Staff and Call Center Inefficiencies Connect with high-risk patients through flexible one-to-one messaging using digital products that improve efficiencies and protect costs.

Ensuring Patients Get Needed Care

  • Leverage external and internal data sets to view patient and population-level insights, unlocking areas for improvement.
  • Address barriers to medication adherence through proactive outreach that educates patients and builds self-efficacy.
  • Build and nurture strong patient connections with user-friendly digital tools, delivering best-in-class experiences and health outcomes.

Improving Adherence with Powerful Technology

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improvement in medication refill compliance

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engagement rate in medical supply reorder program

SOLUTIONS

Solving Your Most Pressing Pharmacy Challenges

  • MEDICATION ADHERENCE
  • OMNICHANNEL PROGRAMS
  • SCALE STAFF RESOURCES
MEDICATION ADHERENCE

Identify Those At-Risk for Non-Adherence

  • Predict individual-level non-adherence risk and segment your population into personas, informing targeted interventions.
  • Uncover and view robust insights on-demand, informing strategies while uncovering macro and micro population insights.
  • Perpetual data collection and ingestion continuously enriches data sets, ensuring accuracy and relevance in real-time.
OMNICHANNEL PROGRAMS

Improve Conversations Creating Compliance

  • Deliver impactive and proactive omnichannel outreach to remind and empower patients to fill their medications.
  • Include streaming content within omnichannel messaging and patient portals to build health literacy.
  • Identify experiential insights captured from digital outreach to develop strategy and optimize patient experiences.
SCALE STAFF RESOURCES

Protect Costs & Connect with Patients

  • Send just-in-time messages to patients due for refills with keyword text-backs to be automatically connected to a care representative or pharmacist.
  • Auto-responses for sensitive keywords are configured on a client-by-client basis with automatic after-hours replies.
  • Seamlessly view and analyze engagements across patients through an intuitive and easy to use UI.

CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.

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