Overcoming Member Barriers to Breast Cancer Screenings 

1 in 8 women in the United States will get diagnosed with Breast Cancer in her lifetime. This means that every two minutes, someone in the U.S. is newly diagnosed. When detected early, the 5-year survival rate is 99%, but advanced stage breast cancer can be fatal. Early detection through annual mammograms can help treat […]

How to Use SMS to Transform Healthcare Communication

How to Use SMS to Transform Healthcare Communication

In an era where communication is king and technology reigns supreme, SMS (Short Message Service) has emerged as a pivotal tool in healthcare outreach. With nearly 6 billion text messages exchanged daily in the United States alone, the potential of SMS in healthcare consumer engagement is unparalleled. However, harnessing the full power of healthcare SMS […]

Answering the Demand for Consumerism in Healthcare

Answering the Demand for Consumerism in Healthcare

7 Ways to Meet Healthcare Consumers Online and Boost Your Member Experience “Healthcare consumerism” – it’s a buzzword heard a lot over the past few years as the healthcare industry has evolved to be more consumer-centric, and all healthcare professionals should know and understand it. Patients are taking a more proactive role in their own […]

Avoidable & Unnecessary ER Visits: Emergency Room Diversion Strategies

Avoidable & Unnecessary ER Visits

Using the Emergency Department excessively is the fourth largest financial waste in US healthcare – it costs over $38 billion annually. Emergency departments are overwhelmed, and emergency physicians experience almost three times more burnout than other departments. Health organizations are under increased scrutiny to lower non-emergent ER visits and implement solutions to encourage health consumers […]

How to Engage and Retain Patients in Clinical Trials

When it comes to clinical trials, the stakes are high. It can take 10 to 15 years or longer to complete all 3 phases before licensing, and global spending on trials is expected to reach nearly $69 billion by 2025. It’s no secret that patient drop-out is among the leading causes of delays in the […]

How Combining Conversational AI and Visual Stories Can Increase Colorectal Cancer Screenings

In today’s world of information overload, capturing health plan members’ attention and encouraging them to take preventive health measures isn’t easy. It’s even more challenging when members are experiencing health disparities due to race, ethnicity, socioeconomic factors, and other social determinants of health. To address this challenge, mPulse created an innovative way to encourage members to […]

Delivering Equitable Health Experiences Among Medicaid Populations

Delivering Equitable Health Experiences Among Medicaid Populations

Earlier this month, four of mPulse’s best and brightest subject matter experts packed up and headed to sunny Florida to attend The Strategic Solution Network’s (SSN) 14th Annual Medicaid Innovations Forum. A huge topic of conversation was, not surprisingly, the FCC’s Declaratory Ruling on phone outreach for redetermination. Released in late January, this ruling opened […]

mPulse Expands Streaming Engagement Capabilities for Consumer-Focused Digital Health Content

mPulse announced today the launch of new content capabilities and streaming courses that address health literacy barriers in a consumer-friendly format. Several solution advances continue mPulse’s focus on integrating streaming content into digital health engagement strategies, creating an industry-leading combination of conversational AI that drives two-way SMS messaging campaigns and powerful health streaming content to […]