HEALTH PORTALS

HealthX is now mPulse, powering modern health portals.

Trusted by 150+ health plans to support members, providers, brokers and employers.

Discover the Portals Suite

Advanced Digital Portals, Backed by the Connected Strength of HealthX and mPulse

Let’s Break Through Together

HealthX is now part of the mPulse suite of comprehensive member journey solutions which serves health plans and TPAs.

mPulse delivers personalized experiences at the member level and powerful self‑service tools that help reduce operational costs while improving access and satisfaction. New features, such as embedded educational content, now accompany the same secure, compliance healthcare has trusted for 25+ years.
 

With this new combination, mPulse and HealthX are dedicated to unifying the digital ecosystem and help plans deliver smarter, more connected member and provider experiences. Let’s chat about how we can optimize your technology for a more seamless member experience.

To learn more about mPulse, visit mpulse.com.

Market Leading Scale

EXPERIENCE
0 +

years of experience as leaders in consumer engagement

Reach
0 +

customers across the healthcare ecosystem

Scale
0 B+

digital consumer transactions annually

Security

HITRUST

Certified

and HIPAA-Compliant

Request a Demo

Health consumer empowerment starts here. If you’d like to see our products in action, schedule a personalized demo today.

MEMBER PORTAL

A Member Portal to Rule Them All

Combine tools for self-service, health management, and healthcare consumerism in one place: your member portal.

24/7 access to the tools your members need.

  • Portal-driven access to digital self-service tools reduces call volume into your service center.
  • Show up-to-date, easy to digest information to help members understand their benefits.
  • Secure messaging and live chat help you provide high-level customer service when it’s needed most.

Treat your members like the consumers they are.

  • Provide real-time calls into claims, benefits, and eligibility to deliver the most accurate price estimates.
  • Allow members to search based on key criteria to reduce their frustration in finding care or a new provider.

Tailoring resources for better outcomes and experience.

  • Encourage collaboration between members, providers, and their care team, improving outcomes and compliance with care plans.
  • Distribute targeted health education content to support members in making educated decisions.
  • Integrate our partnered NCQA-certified health assessments for out-of-the-box compliance and improved outcomes.

Need to drive portal adoption and increase utilization rates? Tap into our digital outreach solutions.

PROVIDER PORTAL

Refresh & Reinvigorate Your Provider Relationships

Offer your providers a centralized location to access everything they need to work
with you.

Empower providers with on-demand, digital tools.

  • Provide one location to verify eligibility and benefit information, check claims and authorizations, and more.
  • Give access to important plan policies and forms and make it easy for your providers to work with you.

Overcome tedious manual workflows and paperwork.

  • Automate the authorization process with real-time response and an advanced rules engine.
  • Lower administrative burden through electronic claims submissions and status check capabilities.

The data needed for a personalized experience.

  • A comprehensive member profile view shows key metrics needed to drive initiatives around quality, utilization, and outcomes.
  • Our interactive Provider Scorecard drives improvements in care quality, cost, and value-based payment transformation.
EMPLOYER PORTAL

Employer Management Made Easy

Allow your employer users to easily manage everything from the big jobs to the small everyday tasks.

  • Let employer accounts manage each step of the enrollment process, from initial enrollment to annual renewals.
  • Make it easy for employers to track and approve enrollment changes before they make it to your system.
  • Self-serve tools assist employees with everyday needs, such as coverage details, provider search tools, and more.
BROKER PORTAL

Broker Support Activated

Provide brokers with an all-access pass to the tools they need to sell your plan to their customers.

  • Automated workflows enable broker-assisted enrollment and renewals.
  • Provide access to your online toolset, including plan coverage details, provider search, and cost transparency tools.
  • Give brokers the documents they need, from coverage documents and tax forms to wellness materials and reports.

CONTACT US

Take the First Step

Discover how mPulse Portals streamline digital experiences for members, providers, brokers, and employers—all in one place. Book a personalized demo today.

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