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mPulse Acquires HealthCrowd

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mPulse Acquires HealthCrowd

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We are coming together to drive our shared mission of improving health outcomes through market leading health engagement solutions. This is a very exciting day for both organizations as our teams combine to bring an unrivaled passion and deep expertise in delivering health engagement that unlocks enormous value for our healthcare customers. 

We are focused on reimagining health engagement, and HealthCrowd brings best-in-class health engagement expertise and leadership in the Medicaid market. 

“HealthCrowd has proven they can deliver effective engagement solutions to hard-to-reach individuals and communities,” said Chris Nicholson, CEO of mPulse. “By coming together, we combine mPulse’s unique conversational AI and rich streaming heath education capabilities with HealthCrowd’s engagement solution expertise to build highly tailored programs that put the consumer at the forefront of their health experience.” 

Unmatched Health Engagement Capabilities 

As one combined company, we have unmatched health engagement capabilities which enable us to deliver market leading solutions. We combine the power of our conversational AI platform, streaming health education and extensive team of industry experts—technical talent, engagement strategists, government programs subject matter experts, behavioral scientists, plus many more—to deliver solutions that transform the way healthcare organizations improve outcomes and the consumer experience. 

“Demand is surging from members seeking a tailored, consumer-first health experience,” said Neng Bing Doh, CEO of HealthCrowd. The combined strength will unlock enormous benefits for health plans, their members and the larger healthcare ecosystem. We’re thrilled to join the mPulse team and leverage our cultures and capabilities to work toward this shared mission.” 

Scale and Agility 

Together we partner with over 180 leading healthcare organizations and reach 100 million plan members and patients across the US. In 2022, we anticipate having more than 1 billion tailored meaningful touchpoints with consumers. We will continue to leverage HealthCrowd’s expertise across Government Programs, as together we now partner with plans that manage the lives of over 75% of Medicare Advantage enrollees and cover over 60% of beneficiaries in Medicaid HMO enrollment. 

What isn’t changing? Our commitment to being an innovative, agile organization that partners exceptionally closely with our customers to unlock as much value as possible though our health engagement solutions. Our (now larger) team of world-class engineers and industry experts will be the key to staying on the cutting-edge and delivering on great health engagement. Our dedication to the best possible outcomes for our clients through innovative, market leading solutions will continue to be our mission. 

There’s more… 

Even though the partnering of two major players in the healthcare space is substantial news on its own, we are also excited to announce that we have received a growth investment from PSG, a leading growth equity firm partnering with middle-market software and technology-enabled services companies. 

With this funding, we will have a greater ability to make significant moves in the market and invest back in our platform and team in ways that directly benefit our customers.  

These two new updates are key strategies that empower us to reimagine health engagement and drive us in our mission to improve health outcomes through market leading health engagement solutions.

View the full press release.

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