mPulse Supports Over 30 Customers During the Unwinding of Continuous Enrollment
LOS ANGELES – mPulse, a leader in conversational AI and digital engagement solutions, announces collaborations with over 30 managed healthcare organization customers to leverage digital engagement strategies to support the redetermination of Medicaid and CHIP enrollees following the end of the continuous enrollment period that was part of the Covid-19 public health emergency (PHE). These […]
D-SNP Spotlight, Part 2: Engagement Opportunities within the 2023 Ruling
The CY 2023 Medicare Advantage and Part D Final Rule places a magnifying glass on vulnerable D-SNP members with additional regulations that will require plans to integrate services, adopt new products designed to deepen engagement, drive growth and retention, and inspire meaningful behavior change. Plans must consider these new guidelines when designing their D-SNP engagement […]
How to Address Changes in Patient Engagement and Motivate Flu Vaccination Fulfillment
Flu season is coming back around, and in a post-COVID world, that means changes in how members engage when it comes to being vaccinated. Lingering perspectives related to vaccine hesitancy may influence members’ reluctance to be vaccinated for the flu despite vaccinations being even more critical to their continued health. Health plans, providers, and pharmacies […]
Activating Healthcare Consumer Behavior Change: Make it Personal
Key takeaways from our interview with Solome Tibebu In the last decade, behavioral health has grown from an ancillary service offering to a critical component of health services and care delivery. According to an OPEN MINDS Market Intelligence Report, spending on mental health services totaled $225 billion in 2019, up 52% from 2009. Companies like […]
Overcoming Barriers for the COVID-19 Vaccine for Kids
On October 29, 2021, the FDA authorized usage of the Pfizer-BioNTech COVID-19 vaccine for children ages 5 to 11-years-old. This was followed by the CDC’s announcement four days later recommending the pediatric COVID-19 vaccine for the 5 to 11 age group. Now that 28 million more Americans are eligible to receive the vaccine, healthcare organizations […]
Closing Diabetes Care Gaps
Diabetes care often faces numerous challenges, including patient adherence to screenings and understanding of the condition’s implications. By recognizing these significant gaps and the barriers that prevent patients from taking crucial steps in their care, we can guide them toward becoming more proactive advocates for their health. Leveraging advanced tools like conversational AI for healthcare […]
Flu Season 2021-2022: New Challenges Require New Approaches
The rapidly evolving COVID-19 situation brings new challenges for engaging members around this year’s flu. Vaccinations are at the forefront of public health news, and with many Americans remaining hesitant or on the fence about receiving a COVID vaccine, it is more critical than ever to drive education around the simultaneous importance of flu vaccines, […]
MHPA & mPulse Present: Using Fotonovelas to Increase Member Engagement and Reach Wider Populations
MHPA and mPulse will partner in an exclusive webinar May 26th at 11:00 am PST / 2:00 pm ET with Rena Brar Prayaga, Behavioral Data Scientist and mPulse consultant, to discuss fotonovelas. In this session we will cover: What are fotonovelas? How to deploy them Why they were relevant then and how to leverage fotonovelas […]
mPulse Acquires The Big Know
The acquisition combines mPulse’s proven ability to reach and engage vital member populations with The Big Know’s learning expertise and rich media health education experiences, enabling health innovators to deliver personalized conversational experiences in preferred member channels and streaming content formats. Click to read the full release. Hear from mPulse CEO, Chris Nicholson, and The […]
How We Tailor Healthcare Engagement Content
As consumers, most of us have grown to expect personalized and relevant messaging from the companies we interact with. Think of the pleasant surprise when you receive a coupon for a product you wanted, or by contrast, the irritation of irrelevant messages about something you were never going to buy cluttering your email inbox before […]