How the New CMS Final Rule will Change Medicare Member Engagement
On Friday the Centers for Medicare and Medicaid Services (CMS) issued a Final Rule that included confirmation of a number of big changes to Medicare Advantage and Part D Star Ratings that were proposed back in February. These changes will have a big impact on Star Ratings engagement strategies. Among other updates codifying existing policy and […]
mPulse Highlighted Among Venture-Backed Companies Facing COVID-19
Venture capital-backed healthcare firms are doing more than keeping the doors open during the COVID-19 pandemic. They are helping consumers and healthcare organizations improve access to care, services, and information during a time of unprecedented strain on the industry. Med City News interviewed 6 influential venture capital firms to get their tips on handling the […]
mPulse Is Bringing Rich Business Messaging to Healthcare
Positive change lies ahead for the humble text message. The default messaging on your phone is the most loved mobile communication channel by consumers (Americans send over 6 billion messages a day) but it has remained unchanged for over 25 years. Not any longer: enter rich business messaging (RBM), enhanced messaging experiences that incorporate branding, button-based functionality, and rich media that […]
New Study Analyzes Impact of Social Determinants of Health and Conversational AI on Medicare Medication Refill Adherence
LOS ANGELES – December 2019 – mPulse, the leader in Conversational AI solutions for health activation, announces the results of a two year study that assessed the influence of social determinants of health (SDOH) on the prescription refill rates of Medicare (Part D) patients and the benefits of Conversational AI text messaging solutions. The study […]
mPulse Named a Select Tier Partner by Amazon Web Services
The mPulse team is excited to announce we are now an Amazon Web Services (AWS) Select Technology Partner. The designation from the AWS Partner Network means mPulse has shown the in-house technical expertise, business scale, and verified customer satisfaction to merit an official partnership with the world’s most comprehensive and broadly adopted cloud platform. mPulse […]
mPulse and Carenet Health establish strategic partnership to strengthen healthcare consumer engagement
SAN ANTONIO, Texas, August 13, 2019 – Carenet Health, a leading provider of healthcare engagement and telehealth solutions, and California-based mPulse, the leader in Conversational AI solutions for healthcare, are partnering to improve the effectiveness of patient and health plan member engagement. John Erwin, Carenet Health CEO, said his organization sees how one-on-one personal connections […]
Inland Empire Health Plan Receives The First Approval for Text Messaging Engagement for Medi-Cal Members: Our Top Takeaways
The entire team at mPulse was thrilled to learn that our long-time partner Inland Empire Health Plan (IEHP) was the first Medi-Cal Plan to receive approval to continue its text messaging program through the new process established by the California Department of Health Care Services (DHCS). This news means that IEHP will continue to engage […]
Insights from Activate2018: How Data and Conversational AI Drive Behavior Change
Activate2018 was mPulse’s second industry event focused on leading strategies and mobile programs to drive healthy behavior change. Over 100 attendees from 44 companies attended the event to engage with industry thought leaders and innovative healthcare executives that are leveraging Conversational AI capabilities to drive behavior change across their populations. Using Technology to Promote Healthcare […]
Activate2018: Key Themes and Highlights
Activate2018 was mPulse’s second annual industry event, bringing healthcare leaders together to discuss the leading strategies and mobile programs that drive healthy behavior change. Throughout healthcare, there is a lot of buzz around conversational AI, chatbots and their role in consumer activation. Activate2018 showcased real-word examples of conversational AI programs, the data and technology that […]
mPulse Recognizes Excellence in the Healthcare Industry with its First Annual Activate Awards
Kaiser Permanente, Docent Health, Healogics, and Ieso Health receive awards recognizing their leadership and results in improving consumer activation. LOS ANGELES, CA — October 10, 2018 — mPulse today announced the winners of its first annual Activate Awards, which recognize customers and partners that have most effectively used its Conversational AI solutions to improve consumer […]