MHPA Honors mPulse with Isadore King Spirit of Service Award
(WASHINGTON, DC) Medicaid Health Plans of America (MHPA) – the leading trade association for the Medicaid managed care industry – will present mPulse – a leading provider of Health Experience and Insights (HXI) technology – with the association’s Isadore King Spirit of Service Award during MHPA25 Sept. 10-12, 2025, at the Sheraton Kansas City at […]
CMS-0057F Compliance Guide for Health Plans: Step-by-Step Roadmap to Interoperability & Prior Authorization
Webinar CMS Interoperability Rules: Why Health Plans Shouldn’t Wait to Prepare 2 Sep 2025 | 9 min read Read Blog The Centers for Medicare & Medicaid Services’ CMS-0057F interoperability and prior authorization rule marks a major shift in how health plans manage compliance and member care. While the most complex requirements don’t take effect until […]
mPulse Acquires Clarity to Unify the Consumer Health Experience
Combined company creates transformational omnichannel member engagement platform mPulse has acquired Clarity Software Solutions, a leader in health communications technology and production of critical member-journey touchpoints through personalized, intelligent cross-channel engagement. Together, mPulse and Clarity deliver a unified, digital-driven, end-to-end experience across channels that will allow healthcare organizations to deliver more tailored and seamless health […]
ACA Open Enrollment 2026: 5 Key Steps for Success
The 2025 ACA Open Enrollment Period marked a significant milestone, with over 24 million consumers selecting affordable health coverage through the Marketplace. This record-breaking participation highlights the increasing demand for accessible, consumer-friendly health insurance options. As carriers prepare for Open Enrollment Period (OEP) 2026, success will depend on more than just meeting deadlines—it requires strategic […]
Introducing Health Experience & Insights (HXI): The Gateway to Transforming Health Engagement
Healthcare has long lagged behind other industries in consumer centricity. But that signals opportunity. In a system challenged by fragmented communication, siloed data, and historical mistrust, real transformation starts with a bold reimagining of what the member experience could be. With Health Experience & Insights (HXI), we’re shifting from transactional outreach to truly connected engagement. […]
Enhanced Direct Enrollment (EDE): What Health Plans Should Know
You may have been hearing a buzz around Enhanced Directed Enrollment (EDE). Let us break down what it is, why it’s valuable for health plans, and how it’s different from direct enrollment. We’ll also share some information about mPulse’s EDE solution to give you an idea of how a software vendor can help. What is […]
Driving Member-Centric Outcomes: Key Strategies and Takeaways from mPulse’s HOS Webinar
As Health Outcomes Survey (HOS) measures gain weight in Medicare Stars Ratings, prioritizing member-perceived health is more critical than ever. Recently, mPulse and Rex Wallace Consulting hosted an in-depth webinar exploring how health plans can refine their HOS strategies to drive meaningful, member-centric outcomes. Below, we summarize the key insights and takeaways to support your […]
What to expect at Activate2025: Building Trust for Better Outcomes
Why Healthcare Leaders Can’t Miss the Activate2025 Conference In a time when digital transformation is redefining healthcare, mPulse’s annual Health Experience and Insights conference, Activate2025, is the event that healthcare and technology leaders should have circled on their calendar. This in-person industry gathering hosted in Austin, TX on September 23-24, is where those who are […]
Why Digital Health Falls Short – and How Enterprise Integration Can Reconnect the Patient Journey
The U.S. poured even more money into healthcare in 2024, devoting nearly 18% of the nation’s GDP to the cause. But even with spending vastly outpacing international peers, we continue to lag behind other countries in life expectancy. Digital health solutions — from telemedicine to remote patient monitoring — have long promised to bring down […]
Maximize the Value of Your Member Portal – Part 2
Personalize the Experience for Your Members Meet Jessica. She’s a 55-year-old woman with type 2 diabetes living in rural Texas. She just registered for her member portal. Immediately, she’s inundated with emails about getting her mammogram and gets profiles of doctors in Houston – a 6-hour drive from her home. She logs into her member […]