mPulse Acquires Zipari to Combine Two Leading Healthcare Focused CX Companies
mPulse has acquired Zipari, a leader in healthcare consumer experience technology. This acquisition continues our growth and investment in Health Experience and Insights (HXI) technology to create more consumer-centric experiences and deliver more equitable health outcomes. Zipari’s CX platform provides a plug-and-play suite of CX software solutions built exclusively for insurers, TPAs, and U.S. healthcare […]
AI and Behavioral Science in Healthcare
We’re thrilled to share that mPulse has been featured in a significant piece of research published in the Mayo Clinic Proceedings: Digital Health, titled How Are Machine Learning and Artificial Intelligence Used in Digital Behavior Change Interventions A Scoping Review. This recognition underscores our pioneering efforts in harnessing AI and behavioral science to create impactful […]
mPulse Welcomes Renowned Healthcare Industry Leaders as Keynotes for Activate2024
LOS ANGELES–(BUSINESS WIRE)–mPulse, the leader in Health Experience and Insights (HXI) technology, today announced Sachin H. Jain and Dr. Haider Warraich, as keynote speakers for Activate2024, an industry conference that will bring together healthcare executives to explore ways to improve health activation and the digital experience. Dr. Jain is CEO of SCAN Group and SCAN Health […]
Industry-First Platform Drives Market Innovation & Growth
LOS ANGELES–(BUSINESS WIRE)–mPulse, a leading provider of Health Experience and Insights technology, today announced strong year-over-year revenue and annual recurring revenue (ARR) growth across all segments of its business. The company’s growth is accompanied by mPulse’s formal and well recognized establishment of a new technology category in digital health: Health Experience and Insights. Building on […]
mPulse Recognized in the Gartner® Hype Cycle™ for U.S. Healthcare Payers, 2024
LOS ANGELES–(BUSINESS WIRE)–mPulse, a leading provider of Health Experience and Insights technology, today announced that it was recognized by Gartner in its “Hype Cycle for U.S. Healthcare Payers, 2024” (July, 2024) report as a Sample Vendor in three market categories: Health Navigation Solutions, Social Determinants of Health Resource Management and Provider/Partner Network Management Platforms. […]
mPulse Launches New Predictive Analytics and Engagement Solution and Reports Strong Q1 2024 Growth
mPulse’s launch of new product capabilities demonstrates leadership in innovation for health plans and the member experience LOS ANGELES — May 17, 2024 (BUSINESS WIRE) mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced strong momentum in Q1 2024 over Q1 2023 with growth across all business segments. […]
How to Use SMS to Transform Healthcare Communication
In an era where communication is king and technology reigns supreme, SMS (Short Message Service) has emerged as a pivotal tool in healthcare outreach. With nearly 6 billion text messages exchanged daily in the United States alone, the potential of SMS in healthcare consumer engagement is unparalleled. However, harnessing the full power of healthcare SMS […]
mPulse Drives Strong Q4 2023 Results with Organic and Strategic Growth
LOS ANGELES–(BUSINESS WIRE)–mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced strong momentum with revenue growth of 94% and 106% year over year in Q4 2023 and full year 2023, respectively. This progress was driven by both organic expansion and the acquisitions of HealthTrio and Decision Point Health […]
mPulse is Combining with HealthTrio and Decision Point Healthcare Solutions
Together, we provide industry-leading analytics and digital engagement solutions focused on optimizing the consumer experience and improving health outcomes at scale. The individual differences and expectations of modern healthcare consumers should not be seen as a challenge, but instead an opportunity to tailor and deliver value by creating consumer-centric health journeys unique to their needs. […]
mPulse Creates Ongoing Momentum and Revenue Growth in Q3 2023
mPulse continues to address growing market demand for innovative healthcare engagement solutions tailored to hard-to-reach populations. LOS ANGELES–(BUSINESS WIRE)–mPulse, a leader in conversational AI and digital engagement solutions for the healthcare industry, today announced strong momentum and growth year over year in Q3 2023 with 34% new and upsell revenue growth. This progress is driven […]