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Solutions Medicare

Health Insights & Experience for Medicare Advantage Plans

Know your members, empower your members, and keep your members with mPulse’s suite of solutions aimed at Medicare’s biggest challenges.

medicare member engagement

Medicare’s Biggest Challenges Meet Our Best Solutions

  • Star Ratings Performance Target the right people, at the right time, with the right outreach to maximize performance and empower your members.
  • Better Health Outcomes Deploy machine learning and predictive analytics to identify members that need help, their barriers to care, and meaningful interventions.
  • Plan Growth Acquisition is costly, and retention is critical. Identify those who are satisfied and those who may churn to ensure growth and loyalty.

Serving Over 50% of 5-Star Achieving MA Plans

  • Make it easy for members to navigate plan benefits and to access care and resources with personalized digital outreach.
  • Understand population and individual risk levels and target resources to those who need it most through learnings from predictive analytics.
  • Help members achieve positive health outcomes through omnichannel programs across medication adherence, preventive screenings, and more.
medicare enagement solutions

High-Impact Results

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increase in preventive screenings

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decrease in disenrollment rate

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improvement in refill rates for Part D medication Star measures

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average increase in CAHPS measure scoring

Serving over 50% of 5-Star Achieving MA Plans

Make it easy for members to navigate their plan benefits and to access care and resources with personalized digital outreach.
Learn More »
Understand population and individual risk levels and target resources to those who need it most through learnings from predictive analytics.
Learn More »
Help members achieve positive health outcomes through omnichannel programs across medication adherence, preventive screenings, & more.
Learn More »

SOLUTIONS

Delivering Value and Impact for Medicare Members

  • CAHPS & MEMBER EXPERIENCE
  • MEDICATION ADHERENCE
  • ACQUISITION & RETENTION
CAHPS & MEMBER EXPERIENCE

Solutions That Engage, Members Who Rave

  • Use AI and Machine Learning to predict survey behavior and identify positive and negative responders.
  • Optimize the use of internal team resources with the power of omnichannel engagement programs to scale impact.
  • Deploy meaningful engagement programs to encourage survey completion, connect with members, and elevate their experience.
MEDICATION ADHERENCE

Move the Needle on PDC

  • Analyze individual factors such as access challenges, historical compliance, and more to identify member-level risk.
  • Deploy digital outreach designed to improve refill rates and overcome member-level barriers to adherence.
  • Reach, educate, and empower members to refill their medication, driving cost savings and increasing adherence and PDC scores.
ACQUISITION & RETENTION

Get and Keep More of Your Members

  • Predict members at risk for voluntary disenrollment and leverage high-impact digital outreach to re-engage them.
  • Engage members through personalized digital outreach to ensure they are aware of and utilizing key plan resources.
  • Understand member drivers for disenrollment and refine enterprise strategies with new insights.

CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.

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