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Solutions Medicaid

Impactful Health Experiences and Insights for Medicaid

Engage, Empower, Retain, Repeat. Improve health outcomes and quality improvement initiatives through powerful digital solutions.

medicaid member engagement

Medicaid’s Biggest Challenges Meet Our Best Solutions

  • Need for Better Outcomes Medicaid members often face greater barriers to care. Proactive outreach helps overcome barriers to empower healthier action.
  • Improved Quality Performance Improve HEDIS performance and gap closure using digital technology to power highly targeted and personalized interventions.
  • Protect Costs Predict risk, target resources, and scale outreach initiatives to drive operational efficiencies and saves you both time and money.

Serving 14 of the Country’s Largest 15 Medicaid Plans

  • Leverage external and internal data sets to view both member and population-level insights to uncover areas for improvement and efficiency.
  • Uncover and address barriers through proactive outreach that encourages members to take advantage of plan benefits and services.
  • Build meaningful relationships with members through easy-to-use digital tools that create better experiences and health outcomes.
medicaid engagement solutions

High-Impact Results

0 %

of members closed needed care gaps

0 X

increase in staff efficiency

0 %

improvement in benefits awareness

SOLUTIONS

Deliver Value with Innovative Digital Technology

  • PREDICTIVE MODELING
  • ACTIVATORS
  • MEMBER ENGAGEMENT
PREDICTIVE MODELING

From Insights to Intervention

  • Predict risk of adverse outcomes by identifying barriers, unmet social needs and likelihood to engage.
  • Uncover and view key insights on-demand to inform program design, execution and member engagement strategy.
  • Continuous collect data throughout the healthcare journey to proactively address needs along key inflection points.
ACTIVATORS

Proactive Engagement to Close Gaps

  • Omnichannel digital engagement programs are designed to address key healthcare business and member needs.
  • Tailor engagement using Conversational AI and NLU with multilingual capabilities, designed to help members overcome barriers.
  • Uncover experiential insights to inform enterprise strategy and continuously optimize member experiences.
MEMBER ENGAGEMENT

Get More Members, Give a Great Experience.

  • Make it easy for members to find in-network physicians through a dedicated Consumer-Provider Search tool.
  • Improve and expedite plan, provider, and member communication through collaborative tools designed for coordinated care.
  • Enable members to own their health journey through self-service tools designed to make care easier to access and navigate.

CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.

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