“I’ve been walking more and eating healthier and sleeping more. I didn’t realize how much I had let myself go. The tips really helped me”
Better care. Lower costs. With our suite of digital products, expensive and difficult condition management become a thing of the past.
engagement in 6-month Hypertension Management Program
increase in diabetes-related preventive care visits
increase in behavioral health therapy sign-ups
See how Kaiser Permanente leveraged mPulse’s Conversational AI solutions through SMS texting to drive healthy actions for a diverse Medicaid population.
Leverage predictive models to predict and assess members living with chronic conditions to gain insight into risk levels for compliance, SDoH data, and more to enable targeted omnichannel interventions that identify and overcome barriers.
Deploy meaningful interventions and deliver the right number of touchpoints to drive behavior change across your population based on risk.
Deliver impactful streaming content around disease management to educate and empower members to feel confidence in managing their health while reinforcing the importance of routine care and prevention.
For members who require high-touch interventions, automatically switch from automated SMS conversations to manual staff intervention as needed to support members at key moments.
Make it frictionless for members to navigate their health, from medication management to disease education, to provider scheduling and more using our configurable portal environment and suite of self-service tools to simplify care across constituents.
Empower members living with Hypertension to own their health while improving health outcomes.
A 6-month SMS program was deployed in conjunction with coaching staff to support members living with hypertension. Topics ranged from overcoming barriers to medication adherence to adopting healthier lifestyle habits.
of members engaged with the program
response rate
of members clicked links to related resources, support and education
“I’ve been walking more and eating healthier and sleeping more. I didn’t realize how much I had let myself go. The tips really helped me”
“Boston Medical Center HealthNet Plan is a mission-driven organization, committed to consistently elevating our high bar for managing the care of vulnerable populations. Our partnership with Decision Point is another step toward raising that bar as new and advanced technologies become available that will improve the quality of care and experience for our members.”
“Medical Mutual is committed to improving the lives of our members by offering high-quality products and services. Each member’s experience with their health plan is critically important to us because it provides them with the right foundation to lead happier and healthier lives. Decision Point has enabled us to further our mission by helping us engage members more effectively.”
“mPulse enables us to leverage our information assets in a way that helps us enhance the quality of care provided to our members. These initiatives have resulted in more satisfied members and a double-digit reduction in avoidable hospitalizations.”
“Maintaining our high-quality standards to serve our patients to the best of our ability, lies in understanding our patients’ needs, preferences, and individual healthcare journeys. Our partnership with Decision Point has proven valuable in ensuring that we are making the most of our data assets and translating the insights derived into first-rate patient care and experience.”
“When consumers are active participants in their care, outcomes are better and costs are lower. We create value for our customers through leveraging technology to improve speed and quality of care, and mPulse is the ideal partner to assist us in more efficiently and effectively engaging consumers in their health. mPulse’s expertise and success in developing innovative solutions at the cross-section of healthcare and mobile qualifies them as a consummate partner.”
“It’s been an incredible partnership and initiative for us.”
“I’ve been walking more and eating healthier and sleeping more. I didn’t realize how much I had let myself go. The tips really helped me”
“Boston Medical Center HealthNet Plan is a mission-driven organization, committed to consistently elevating our high bar for managing the care of vulnerable populations. Our partnership with Decision Point is another step toward raising that bar as new and advanced technologies become available that will improve the quality of care and experience for our members.”
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