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These Terms and Conditions May Change

Kaiser Permanente reserves the right to update or amend these Terms and Conditions at any time.

Kaiser Permanente may Change or Suspend Services.

Kaiser Permanente and/or its clients may, at its sole discretion, terminate or suspend the access to the Services or any portion thereof of any user for any reason.

Costs: There are no costs associated with the use of mPulse Free to End User (FTEU) Campaigns and its Clients services.

Warranty & Disclaimer: Kaiser Permanente PROVIDES THE SERVICES “AS IS” WITH NO WARRANTIES OF ANY KIND. mPulse EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE SECURE, UNINTERRUPTED OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS. * Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

Limitation of Liability: UNDER NO CIRCUMSTANCES WILL Kaiser Permanente OR ITS EMPLOYEES, OFFICERS, OR DIRECTORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH USE OF THE SERVICES WHETHER OR NOT mPulse HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you are dissatisfied with the Services or any content on any of Kaiser Permanente website properties, or with these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Services. You acknowledge, by your use of the Services, that your use of the Services is at your sole risk.

Indemnity: You agree to indemnify, defend and hold harmless Kaiser Permanente, its partners, clients, employees, officers and directors, from and against any and all claims, liabilities, penalties, settlements, judgments, fees (including reasonable attorneys’ fees) arising from (i) any content that you or anyone using your account may submit, post or transmit to the web site; (ii) your use of the Services; (iii) your violation of the terms of these Terms and Conditions; and (iv) any violation or failure by you to comply with all laws and regulations in connection with the Services.

Assignment: You may not assign any of your rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Kaiser Permanente. Any such purported assignment or delegation by you without the appropriate prior written consent of Kaiser Permanente will be null and void and of no force or effect.

Kaiser Permanente Alerts. Sign up to receive mPulse alerts via SMS for health tips and reminders. We will send you free recurring messages. It’s easy to join, just text mhealth1 to 91871.

For additional help, text HELP to 91871. You can also e-mail our support team at sms@mpulsemobile.com . Reply STOP to end at any time. Supported Carriers for Free to End User (FTEU) is limited to subscribers of Boost, AT&T, T-Mobile®, Verizon Wireless, Sprint, Virgin Mobile, and Metro PCS. Carriers are not liable for any delayed or undelivered messages.

We respect your privacy. Our Privacy Policy can be found here ­

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Contact Information:

Kaiser Permanente Member Engagement & Retention
300 Lakeside Dr. #1348
Oakland, CA 94612
Office : 510.268.4458