Products Rich Communication Services (RCS)

Member Engagement Has Evolved.

Bring trusted, interactive member experiences directly into the native messaging app with Rich Communication Services (RCS) powered by mPulse.



See What's Possible with mPulse
48%
Improvement in preventative screens for hard-to-reach members.
74%
Increase in diabetic eye exams when interactive health content was used.
450+
Healthcare organizations trust the mPulse platform.

Why RCS Matters

Build Trust from the First Message

Members immediately recognize communications from your organization through verified sender identity, branded messaging, and authenticated business profiles. When members know who is reaching out, they're more likely to engage.
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Simplify Member Action

RCS reduces friction by allowing members to complete actions directly within the messaging experience. Whether reviewing benefits, learning about preventive care, or responding to outreach, members can take the next step with a simple tap.
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Deliver Richer Experiences

Move beyond text-only communications by delivering richer, more interactive experiences directly within the native messaging app, including rich cards, interactive buttons, carousels, images, video, and guided member journeys that make it easier for members to engage and take action.
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Gain Better Visibility

RCS provides deeper engagement signals, helping organizations understand not only whether messages were delivered, but how members interacted and what actions they took.
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Use Cases Across the Member Journey

New member onboarding

Health risk assessments

Preventive care campaigns

Wellness and rewards programs

Care gap closure

Medication adherence

mPulse Inflection Points
BROCHURE

Ready to Bring Member Engagement to the Next Level?

See how mPulse combines behavioral science, omnichannel engagement, and RCS technology to help healthcare organizations create more meaningful member experiences.

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CONTACT US

Take the First Step

Ready to revolutionize health journeys for your population? We’d love to speak with you. Fill out this short form and we’ll be in touch.

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